Dashboards, regardless of how simple, are generally designed for two purposes. One, to help you operate the item, and two, alert you when something important has occurred. So why does a mobile software company find the topic of dashboards important enough to write about? Here's why:
Mobile workers are often face-to-face with critical events and activities. They see empty store shelves, interact directly with patients, take orders on the fly and otherwise react to their environment. In many cases, what they witness in the field requires swift action from another person in the office. That's where the dashboard comes in. When the field person takes certain actions, like creating an incident report or generating an urgent order on their device, that information can appear on the dashboard where it can be responded to quickly. For more vital situations, an email or TXT message could also be sent.
We live in a time where people expect instant communication, especially when something happens that needs quick and careful attention. Try as we may to avoid them, unexpected situations happen. To mitigate the risks associated with the "unexpected", FieldSync solutions like Rx, Supported Living, Structural Data, and Automotive all include a dashboard interface. We also consult clients on including a dashboard into their custom mobile solutions.
Our dashboard design is a great example of how we're integrating new design concepts that help our mobile solutions deliver better customer service, increase productivity and improve communications.
by Tim Cerami
Information Architect @ MobileDataForce/FieldSync Mobile Solutions
No comments:
Post a Comment